This report contains all information about numbers you’ve called and their statuses within a certain period of time. You will be able to see each action taken upon each record, not only the last one. Database dump report provides the most detailed information about events on record from all available reports in Crazy Call, so it will be very useful for you when you start calling.
The number and the name of the columns in this report is constant for all campaigns. In every report we use specific terms and here’s how you should understand them:
G: 'Status' - indicates whether the record is closed (completed) or is still open and it is possible to take action.
H: 'Status K' - indicates the status of the last events that happened on the record, or the reason for closing the record, if the last event was the closing of the record by the Agent.
The database dump report will allow you to find all the necessary information that you are looking for about the records you have called. Generating this report is the fastest way to find all information you need.