Of course. We offer a 14-day free trial. Try out our software before you decide on the right plan. It takes only 5 minutes to setup, and no credit card is required.
It's pretty simple. Your total monthly charge includes subscription and low-cost telecommunication services. The actual cost of subscription depends on the number of active users.
At the moment we accept all major credit cards, including Visa, Mastercard and American Express.
You can select the plan in the top right dropdown menu. Simply enter the ‘Plan’ tab and you’ll see all our plans. Choose the one that best corresponds with your business needs and add number of users you’ll want to have active access to your account. Your final cost will depend on this selection, as we charge you per user per month.
If you’ve never entered your card details, you’ll be prompted to do it now. Once you’re done, click on the ‘Buy’ button to confirm your selection and your plan will become active.
Absolutely. Whether you're growing or scaling back, you can change your plan at any point in time.
Change your subscription details in ‘My account’. In the ‘Plan’ section you’ll find your existing plan, as well as number of users for whose active access you need to pay. To modify your current settings please use the ‘Change’ buttons on the right.
Please note that if you want to reduce your monthly fee by limiting the number of active users, you first need to deactivate their accounts - this can be done in the ‘Users’ tab in the main menu. Once this step is done, you’ll be able to decrease the number of users which will reduce your monthly cost.
Each active user of your account receives 200, 500 or 1250 free monthly minutes - depending on the plan you choose, that can be used to call to 123 countries. The more users you add, the more minutes you’ll have at your team’s disposal.
What’s important is that your minutes are shared between all your team members. So it’s not a problem if one of your users exceeds his or her monthly allowance if your other agents don’t use up their minutes.
Please note that the free minutes must be used within the given billing cycle. If you still have some left at the end of it, they won’t be added to your next month allowance.
Sure. You’re able to add funds to call any mobile and / or landline in the world with your pre-paid calling account.
The entire list presents as follows:
American Samoa, Andorra, Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Bangladesh, Belgium, Bermuda, Bhutan, Bolivia, Brazil, Brunei, Bulgaria, Cambodia, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Faeroe Island, Finland, France, French Guiana, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guam, Guatemala, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Laos, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Martinique, Mauritius, Mayotte, Mexico, Mongolia, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Zealand, Nigeria, Northern Mariana Islands, Norway, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Reunion Islands, Romania, Russia, San Marino, Saudi Arabia, Singapore, Sint Maarten, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sudan, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Thailand, Turkey, Turkmenistan, Ukraine, United Arab Emirates, United Kingdom, United States of America, Uruguay, US Virgin Islands, Uzbekistan, Vatican City, Vietnam, Venezuela, Yemen
You can view your team’s monthly minutes allowance in ‘My account’ - it is displayed in the ‘Minutes in Package’ section. Use the round diagram to view how many minutes you’ve got left and how many you’ve used on the day.
You can always check your balance in ‘My account’. It is displayed in the ‘Balance’ section, together with an option to set email notifications whenever your balance drops below $10. Enter your address and you’ll be always up to date with the state of your account funds.
Enter ‘My account’ and proceed to the ‘Balance’ section. Insert the amount you want to add to your account and confirm your selection clicking the ‘Add’ button. Your card will be charged with the inserted amount.
You can also decide to add funds automatically whenever your balance drops below $10. Use the toggle and specify the amount you want to add in such case.
Enter ‘My account’ and go directly to the ‘Invoice’ section. It’s the place where you’ll see all your payments with receipts. Simply click on the download icon on the right to receive a PDF file for your selected invoice.
You’ll be prompted to insert your card details when you select the plan for the first time. This is necessary to complete your purchase. You can later change your card details in ‘My account’.
Sure, you can! Enter ‘My account’ and go to the ‘Balance’ section. Switch on the ‘Receive e-mail notifications when balance gets low’ toggle and insert the threshold amount and your email address. From now on, you’ll receive an email whenever your funds go below this threshold.
Go to the Phone Numbers menu, and from the top bar click ‘Add New Number’ button. You’ll be taken to number selection menu. Once there, search for the country you’re interested in, choose the number you want to add and confirm your selection clicking on the ‘Buy Now’/’Order’ button.
You can purchase as many numbers as you wish to use in your projects - there is no limit. However, bear in mind that apart from a one-time setup fee you’ll need to pay for each number on a monthly basis.
You can find a price list of numbers from all available countries in the top right dropdown menu. Once you open it, enter the ‘Pricing’ section and search for the country you’re interested in. You’ll be given prices for all different types of numbers that are available for this country (national, local, mobile etc.).
If you can’t find a number from the country you’re interested in, or encounter any other issue please contact our support.
No problem. We’ll gladly add your already-existing number to CrazyCall at no additional cost. Our support will just need to verify it belongs to you. You can learn more about how to do it in this article.
You can find all international connection rates in the top right dropdown menu. Enter the ‘Pricing’ section and search for the country you wish to call to.
You’ll be presented with all available rates depending on the type of number you’re going to call - general mobile and landline or from a specific service provider.