Uploading a database of numbers is one of the crucial actions you can take while using CrazyCall. Importing contacts lets you start calling to hundreds of leads and customers within minutes - just upload a file to the app.
It’s just a couple of clicks away to have all your numbers imported to your project, so you can start making calls right away.
Enter the project to which you want to add more numbers. Click the “Load contacts” button on top of the screen. It will open the file importer, where you choose a file to upload. You can use .CSV and a .XLSX formats.
Each file needs to have a column title in the first row and each number needs to have a country prefix at the beginning. It can be +1, 001 or just 1.
Once you choose a file to import, our app system will detect a separator and a column with a phone number, although please always make sure if it’s done correctly. You should see a screen like this:
Remember, that if your file contains more than one column with phone numbers, then you have to choose the main one with numbers you’d like to call first. Other phone numbers will get called only when you decide to mark them as main.
If everything looks alright, click on ‘Load contacts’ button and it’s done! You’ve just successfully uploaded contacts to your project and now you can immediately start calling them.
In case anything goes wrong, you can always download a report with contacts that failed to import and read why that happened.